Respecting Your Time: Cancellation & Deposits Policy
All deposits are non-refundable but may be applied to future services if you cancel at least 24 hours before your appointment.
Our Cancellation & Deposit Services
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Choose from our clear cancellation policy and notice procedures for appointments.
Cancellation & Deposit Policy
All deposits are nonrefundable but can be used towards another service as long as you canceled your appointment on time within 24hours of the service. you can only use the deposit for the person that the appointment was booked for.
Cancellation Notice
$35.00A professional cancellation fee applies to all appointments. To avoid this charge, please ensure you provide a minimum of 24 hours' notice before your scheduled service time.
Why Choose Our Deposit Policy
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Transparent rules ensure fair scheduling and respect for everyone's time.
Non-Refundable Deposit Policy
Deposits secure your stylist's time; they are non-refundable but will credit future services if canceled appropriately.
24-Hour Cancellation Window
Cancel within 24 hours to transfer your deposit toward another appointment without losing its value.
Flexible Rescheduling Options
We offer easy rescheduling so your deposit remains usable, keeping your appointment priority intact and secure.
Clear Cancellation Notice
Receive prompt confirmation and reminders; provide notice early to preserve deposit credit for future visits.
What Our Clients Say
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Read testimonials from our satisfied customers
My daughter not only LOVED her hair but Annette was so sweet and welcoming! My daughter is...more
Amazing stylist 💜
I’m so happy to report that I’ve finally found a talented local stylist! Annette gave me a...more
I’ve been getting my hair professionally done by Annette for almost a year now and she’s d...more
I have been going to glam squad salon for a long time. I have not been there in years but ...more
Annette is very professional and knowledgeable and explains everything she does.
Our Gallery
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See our work come to life--explore the gallery!
Common Questions About Cancellation & Deposits
Answers to your most common questions about deposits and cancellation procedures.
All deposits are non-refundable. However, if you cancel at least 24 hours before your scheduled appointment, your deposit can be applied as a credit toward future services. Deposits help secure your stylist and compensate for reserved time.
To use your deposit, contact us to reschedule within the 24-hour cancellation window. We'll apply your existing deposit to the new service at booking. If rescheduled beyond the window, deposits may not be transferable; contact us for exceptions and guidance.
If you cancel within 24 hours of your appointment, deposits cannot be refunded or transferred. This policy protects stylists' reserved time. Please reach out if you have an emergency; we review exceptional circumstances case-by-case and may offer credit at our discretion.
Deposits are generally tied to the original client and booking. To transfer a deposit, contact us with details — transfers are handled case-by-case and may require manager approval. We aim to accommodate reasonable requests whenever possible.
Deposits are collected at the time of booking through our online system or over the phone. We accept card payments and digital transactions. A confirmation email will include deposit details, amount, and the terms regarding refunds and rescheduling for your records.
Yes. We send appointment confirmations and reminders via email or text, including deposit and cancellation details. Please ensure your contact information is up to date. Reminders help you avoid late cancellations and retain deposit credit by allowing timely rescheduling.