Frequently Asked Questions

Get answers to common questions about Cancellation & Deposit Policy.

All deposits are nonrefundable. However, if you cancel at least 24 hours before your appointment, we can apply the deposit toward another service for the same client. Deposits are valid only for the individual whose appointment was originally booked.

No. Deposits can be used only for the person for whom the appointment was booked. To secure a different client's appointment, a new deposit must be paid in that client's name. This maintains fairness and protects scheduled stylists' time.

Cancel at least 24 hours before your scheduled service to preserve your deposit. If canceled within that window, the deposit remains on file and may be applied to future services for the same client, per our policy.

If you miss your appointment without canceling at least 24 hours prior, the deposit is forfeited and cannot be refunded or transferred. This policy helps compensate stylists for lost time and secures fair scheduling for all clients.

Yes, provided you canceled at least 24 hours before the original appointment. The deposit may be used toward another service for the same client and will remain valid on your account.

Contact Glam Squad Salon at least 24 hours before your appointment by phone or online booking to reschedule. Once canceled properly, we'll apply your deposit to the rescheduled service for the same client, reflected on your booking confirmation.